Looking ahead 2017-2020

Delivering economic impact through business support

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Helping to achieve economic growth

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Serco Employment, Skills and Enterprise has delivered economic impact through business support for over 20 years. We work in partnership with the public and private sectors to develop solutions and deliver services that inspire change and drive growth.

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Delivering business support

Since 2007 we have delivered over 40 business support contracts specialising in digital, international, rural and social enterprise. Most recently we have led the delivery of 7 UK superfast broadband exploitation and inclusion projects providing information to over 85,000 businesses, through over 780 workshops and providing 1-2-1 support to over 2,000 businesses. Our market leading business support achieves in excess of 90% customer satisfaction.

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Integrated service for individuals and businesses

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Serco Employment, Skills and Enterprise sits within the company’s UK Citizen Services division. The new business - which brings together Serco’s Welfare Services, Vocational Services and Enterprise services provides an extensive suite of expertise that drives regional employment, development and growth

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The future

Serco Employment, Skills and Enterprise is inspired by opportunity and have a team of smart, driven people, committed to advancing economic development and creating positive social impact. We want to continue working with Local Enterprise Partnerships, local authorities, support providers and institutions to develop the best joined-up approaches possible. Serco Employment, Skills and Enterprise is based in the South West and Wales and supports Serco operations nationally. Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape the way we behave. They ensure we are all working from a commonly understood base that can be constantly applied across our organisation.

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