International Business Support

Businesses that export are responsible for 60% of national productivity growth – they are more innovative, employ more people and create the conditions to drive economic development. Changing attitudes and new business models are breaking down barriers to trading overseas and Serco Employment, Skills and Enterprise has been leading in the provision of specialist support to make this happen.

We have a long-standing reputation in boosting export activity. We delivered services for UK Trade & Investment, working closely with local partners. We also deliver innovative export services that use European funding to meet specific local needs – driving new employment and profitability.

More businesses and, importantly, more types of business are finding that exporting is providing the best chance to grow. At Serco Employment, Skills and Enterprise we believe that service and creative sector businesses, alongside manufacturers, need tailored assistance and that the best approach is to combine a strongly delivered national service with bespoke local support.

MainIntThis approach provides the advice and expertise to ensure established businesses exploit opportunities – especially those provided by emerging digital technology. This same technology – faster broadband, the internet and social media – in turn allows rural and agri-businesses to work collaboratively to sell internationally, and it helps build a supply chain of expertise that will provide the specialist services to future exporters. If supported by an investment in leadership and operational export skills, it is a combination that will grow our overseas trading base.

Exporting is fundamental to growth of the local economy – it can be innovatively applied to all development activity, but requires commitment to establish the sustainable skills and expertise to see this potential realised. We want to bring our expertise and knowledge to new partnerships – working together to unlock this potential and driving new levels of international trade.

“It is forecast that UK cross-border internet retail sales alone will be worth £28billion by 2020. With such encouraging statistics, it is vital that businesses receive specialist support to export their goods and services and stay one step ahead of the game.”
Nicola Evans
Head of International Trade, Serco Employment, Skills and Enterprise

£297.9 billion
value of UK exports in the last year


7.5%
South West export growth in the last year


1 in 5
UK businesses export


Business Support Contracts with a focus on International Trade


UK Trade & Investment logo

UK Trade and Investment (2001 to March 2015)

UK Trade and Investment (Devon, Cornwall and Somerset) is the government department that helps UK based companies succeed in the global economy. The service is delivered through International Trade Teams consisting of Advisers supported by UK based specialists in 96 overseas markets. Competitiveness aims to support a step change in the international performance of companies and to attract international investment. The enhanced Convergence service is designed to produce significant economic impact in Cornwall and Isles of Scilly.

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Export Cornwall (2010 to March 2015)

Export Cornwall – UKTI Convergence Service makes it easier for eligible businesses in Cornwall to access the information, skills and advice they need to make the most of the export opportunity. They help businesses embrace new opportunities as well as help them deal with any challenges they encounter as their build their business overseas. The advisory team includes business people from across Cornwall, all of which are successfully trading overseas.

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The Digital Marketplace (2012 to March 2015)

The Digital Marketplace provides workshops throughout Cornwall, Devon and Somerset highlighting the benefits of Selling Online and Selling Online Internationally. The aim is to up skill local businesses to enable successful adoption of ecommerce and promotion of their goods and services online, in the UK and internationally. Funded as part of the Plymouth and SW Peninsula City Deal project.

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The Digital Marketplace Suppliers and Certification logo

The Digital Marketplace Suppliers and Certification

Building a reputable self sustaining supply network of highly competent digital providers who are able to deliver international web design, search and marketing solutions to businesses in the region. We have built an advanced training and certification programme designed to help digital marketing agencies to be able to upskill their teams through an advanced, expert training and mentoring programme, produced and delivered by the Chartered Institute of Marketing, a recognised and respected professional institution.

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